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For the same precise control over temperature, with the added functionality of relative humidity control, please see iGS-110 S
As usual, upon appraisal from our technical support (888-577-6274) upon a call from the user or store and a Return Merchandise Authorization (RMA) issued to the store, the defective iGS-020 or iGS-020R may be:
1. Exchanged and upgraded to an iGS-110 S over the counter at a very discounted price. The warranty on the new iGS-110 S unit sold in this exchange-upgrade program will be for 3 years starting upon the date of the upgrade purchase.
2. Repaired if the user chooses so: delays for the user to get the fully functional unit back in his hands, due to transportation back and forth, customs and repair shop delays may amount to many weeks and usually at least one month.
The owner of a defective iGS-020 or iGS-020R unit should call Plug'N'Grow’s free technical support line (888-577-6274) or visit his store to get the unit checked and inquire about getting an iGS-110 S for replacement at a widely discounted price.

Also available in iGS-020 version without external sensor.
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For more information, contact us at 1-888-577-6274.
Last updated on : July 31, 2010
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