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Privacy Policy

Nova Biomatique respects its customers and their right to privacy. The Privacy Policy below describes the personal information we may collect from our Web customers, the purposes for which we collect it, how we use it and the circumstances under which we may disclose it to third parties. This policy also describes the choices you have regarding the collection, use and disclosure of your personal information.

Nova Biomatique will not collect, use or disclose personal information other than in accordance with this Policy.

By visiting the website or purchasing our products online, as applicable, you agree to the terms and conditions of this policy. If our policy changes, we will notify you by posting an update on our website.  Your continued use of the webite following the posting of any updates to our Policy will mean that you accept those changes and are bound by them. It is your responsibility to regularly review this Policy and any changes thereto.

Protection of information

What type of information does Nova Biomatique collect?

If you save personal information on our website (by creating a user account or choosing a password, conducting a product search, placing an order, providing information in your account) or if you transmit personal information to us via any form of electronic communication (communication via Facebook, by telephone, by entering a contest, completing a survey form or a promotion), we may obtain and save this information. Information relating to payment methods, credit card, billing and delivery addresses is subject to the same policies as above.

The Nova Biomatique website is intended for adult use only. Nova Biomatique does not collect personal information from children under the age of 13. Individuals between the ages of 13 and under should not use the Nova Biomatique website or provide personal information to Nova Biomatique. 

Does Nova Biomatique collect information about me?

Nova Biomatique may use your personal information to :

      • Process your orders and answer your questions
      • Send products to you, friends, family or colleagues
      • Stay in touch with you and provide personalized service
      • Communicate with you to send you promotional material or additional information about our products
      • Conduct market and performance research to evaluate our customer service, measure our performance, enhance our customer experience and improve our products. You may choose at any time whether or not to receive our advertising material.

Does Nova Biomatique share information about me with third parties?

When you visite the website, purchase products online, enter a contest, participate in a survey or a promotion, we may use information about you to send you advertising material and additional information about our products.

At no time do we sell or rent your personal information to third parties as required by law.

We may transfer your personal information to non-affiliated third parties for processing in accordance with agreements prohibiting such third parties from using or disclosing the personal information other than for the purposes of processing and imposing security safeguards appropriate to the sensitivity of the information.

We reserve the right to disclose your personal information as required by law, in connection with legal proceedings, in response to requests from law enforcement authorities, and as necessary to protect the property, interests and rights of Nova Biomatique.

How can I exercise my choices about receiving advertising information?

We invite you to contact us to let us know your choices or if you no longer wish to receive advertising material from us.

What is a “cookie” and how are cookies used on the Nova Biomatique website?

Cookies are small data files that are transferred to your computer’s hard drive by a website. They record your preferences so that your subsequent visits to the website run more efficiently. Cookies can record a variety of information, including the number of times you visit a website, your purchase history, your registration information and the number of times you visit a page or other element of the website. The use of cookies is common practice on most major websites to improve customer service. Most browsers are designed to accept cookies, but can easily be modified to block them; your browser’s help files contain information on blocking  cookies, detecting cookies sent to you and deactivating them. It is important to note, however, that without cookies, you will not be able to access certain features of a website and therefore will not be able to take full advantage of it. We may uses cookies to track your preferences and activities on the website.

How long is personal information kept?

We keep your personal information only as long as is reasonably necessary for the purposes set out in this Policy or as required by law.

How is personal information protected?

We have adopted appropriate measures to preserve the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, taking into account, among other things, the sensitivity of the information and the purposes for which it is to be used. In addition, we require every Nova Biomatique employee, agent or representative to comply with this Policy.

How can I access or change my personal information, withdraw my consent or make an inquiry or complaint about this Policy or Nova Biomatique’s privacy practices?

Nova Biomatique ensures that the personal information it collects is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. You have the right to request access to and correction of the personal information we have collected about you. You may make such a request or any questions or complaints regarding this Policy or Nova Biomatique’s privacy practices in writing.

Responsible for the protection of personal information:

Antoine Bernier
Nova Biomatique
Effective date: May 31st, 2023


© Nova Biomatique 2023